Refund policy
**Return Policy:**
We want you to be completely satisfied with your purchase from Unshelled Beauty. If you have any concerns or issues with your order, please review our return policy below:
**14- Day Return Period:**
You may return items within 14 days of delivery for a full refund or exchange. To be eligible, items must be unused, in the same condition as received, and in the original packaging.
**How to Initiate a Return:**
1. Contact our customer support at info@unshelledbeauty.com to request a Return Authorization (RA) number.
2. Pack the item securely, including the RA number and a copy of the original packing slip or order confirmation.
3. Ship the package to the address provided by our customer support.
**Refund Process:**
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.
**Exclusions:**
- Personalized or customized items.
- Gift cards are non-returnable and non-refundable.
**Damaged or Defective Items:**
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide instructions for returning the item and will promptly send a replacement or issue a refund.
**Return Shipping:**
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
Thank you for shopping with Unshelled Beauty. If you have any further questions or concerns, please don't hesitate to contact our customer support.
We want you to be completely satisfied with your purchase from Unshelled Beauty. If you have any concerns or issues with your order, please review our return policy below:
**14- Day Return Period:**
You may return items within 14 days of delivery for a full refund or exchange. To be eligible, items must be unused, in the same condition as received, and in the original packaging.
**How to Initiate a Return:**
1. Contact our customer support at info@unshelledbeauty.com to request a Return Authorization (RA) number.
2. Pack the item securely, including the RA number and a copy of the original packing slip or order confirmation.
3. Ship the package to the address provided by our customer support.
**Refund Process:**
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.
**Exclusions:**
- Personalized or customized items.
- Gift cards are non-returnable and non-refundable.
**Damaged or Defective Items:**
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide instructions for returning the item and will promptly send a replacement or issue a refund.
**Return Shipping:**
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
Thank you for shopping with Unshelled Beauty. If you have any further questions or concerns, please don't hesitate to contact our customer support.